What some are calling:

"The Antidote to Toxic Culture."

The hard science of soft skills transforms leaders to transform organizations.

Process improvements save an additional $600M after 5 years and $400M in overhead cuts

A large financial institution sought to cut an additional $200M from its cost base after four years of layoffs that saved $400M by consolidating layers of management.

Empowering back office workers to simplify processes (from as many as 300 steps down to less than 30) and teaching front-line workers how to help customers self-serve online, allowed the company to save an additional $600M+ over the next three years through turnover.

Developing People To Develop Insights

A large administrative services provider sought to use data to drive new insights into business performance but lacked the knowledge on what to measure or how to use the data.

Giving team members voice and reframing metrics as tools (not threats) enabled new insights and accountability by connecting individual actions to team and business unit performance.

Faster delivery and increased client satisfaction by empowering team engagement

A boutique business strategy consulting firm sought to change the way staff were managed to improve engagement and the speed of project delivery.

Introducing Agile-based development principles for team engagement created processes and structures that enabled more frequent and effective client meetings and faster organizational decision-making, cutting project delivery time by more than half in cases.

Insights Change Thoughts, Feelings and Actions

Past presentations include: 

• Resilience (Cornell University)
• The Psychology and Neurobiology of Leadership and Coaching
• Overcoming Resistance to Change: Using Psychology and Neurobiology To Speed Transformations
• The Role of Neurobiology in Business Strategy
• The Gift of Growth: How Awareness Improves Adaptability and Achievement